Polycom and OnSIP Phone Systems (FMC Communication System)

Kindful (FMC Donor Base and Software)

Kindful is the name of the FMC Donor Base and Software we use to keep track of our donors and run reports to help us engage with them better. You will need an account login with FMC before you can use FMC’s account. Until then, or if you need a reminder, here are some helpful videos:

Making Patient Appointments at Home on Athena Health

FMC uses a Electronic Medical Records system called Athena Health. You will be using this system to make patient appointments for our providers. You could also use this system to change a patient’s appointment.

Answering Phone Calls at the Clinic or at Home

Regardless if you are at any FMC clinic location or answering our phones from your home, we answer all calls the same. This section will help better train and prepare you to be a great phone host to FMC callers.

Quickbooks at FMC Office Locations or at Home

If you are assisting our Finance Team then you may be provided account information on our Quickbooks. Here are some helpful reminders: